Below are answers to some of our most common inquiries, but we welcome any additional questions, comments, or suggestions you may have. You can reach us four easy ways:
- Call toll free: 866-875-4627, Monday–Friday, 9 a.m.–5 p.m. EST
- Email: firstname.lastname@example.org
- Go online: join, renew, give a gift membership, or donate
- Mail: Member Relations
National Museum of Women in the Arts
1250 New York Avenue, NW
Washington, D.C. 20005-3970
Q. How long after my enrollment will it take for my membership to be activated?
A. A new membership requires two to three weeks for processing from the time we receive your contribution. You will receive a welcome packet with your member card.
Q. What can I use my member card to do?
A. Your member card gives you access to all of the exclusive benefits of NMWA membership! Carry your card with you when you visit the museum to receive free admission as well as discounts in the Museum Shop and Mezzanine Café.
Q. I’ve lost my member card. How do I get a replacement?
A. Don’t miss out on your member benefits because of a lost card! Email email@example.com with your name and address or call us toll free at 866-875-4627, and we will send you a replacement within two weeks. If you plan to visit the museum before your cards reach you, the Museum Shop will be able to verify that you are a current member—even without your card.
Q. How do I update my name or address information?
A. Simply email firstname.lastname@example.org, including both your old and new addresses, or call us toll free at 866-875-4627, and we will update your information. Please note that address changes require approximately two to three weeks to take effect.
Q. How can I make sure that I am not missing member events or mailings?
A. Be the first to know about member activities and events with our email updates! NMWA’s monthly e-newsletter includes member activities and events. If you have signed up for the newsletter on our homepage, you may not yet be registered to receive exclusive e-mails for members. To sign up, email email@example.com with your name, address, and membership number.
Q. I’ve received a reminder but I've already paid my dues—why?
A. In order to keep overhead costs to a minimum and ensure that the highest possible amount of your contribution goes toward museum programming, renewal reminders are mailed third-class. Occasionally, a payment may cross in processing with a mailed reminder. If this happens, please disregard the notice and know that your renewal will be handled correctly. If you would like renew early and prevent any confusion, please do so on the online renewal form.
Q. Can I give a membership as a gift?
A. Gift memberships are available at all levels. Gift recipients receive all the benefits of membership. To purchase a gift membership with a credit card, simply call our offices or give a membership online. If you prefer to pay by check, please mail your payment to Member Relations, National Museum of Women in the Arts, 1250 New York Avenue, NW, Washington, D.C. 20005-3970. Be sure to include a note listing your name, address, and phone number as well as the gift recipient’s name, address, phone number, and email. Gift memberships take one to two weeks to process. If your gift is time-sensitive, please call Member Relations toll free at 866-875-4627, so we can accommodate your request.
Q. Is any portion of my membership tax-deductible?
A. Yes. NMWA is a 501(c)(3) non-profit organization, and, depending on your membership level and whether you have chosen to receive the associated benefits, a large portion of your membership may be tax-deductible. To find out the exact tax-deductibility of your membership, please refer to the Membership Page under your corresponding membership level.
Q. Does my NMWA membership give me access to any other museums?
A. Members belonging at the Friend ($150) level and higher can take advantage of the North American Reciprocal Museum Program, which includes more than 700 museums across the U.S., Canada, and Bermuda. These members receive free or reduced admission at each of the participating museums, as well as member discounts on museum shop purchases and concert and lecture tickets. Check out a full listing of participating museums.
Q. I would like to move to a higher membership level, but it is not yet time for me to renew. Can I upgrade my membership?
A. Yes. To upgrade your membership and take advantage of increased member benefits, please call 866-875-4627.
Q. My employer matches gifts to charitable organizations like NMWA. How do I participate?
A. Make your contribution go further at no additional cost! Simply ask for your company’s matching gift form and include it any time you send a contribution to the museum.
Q. I’d prefer that NMWA not share my name with other organizations. How do I ensure this?
A. NMWA does occasionally exchange mailing lists with other carefully selected groups. If you do not wish to be included in these exchanges, please write to us at the address listed above or email firstname.lastname@example.org, and we will make a note in your record. NMWA does not exchange phone numbers or email addresses.
Q. I am interested in giving a donation to NMWA. How do I do this?
A. To make a non-membership gift to the museum or to learn about additional giving opportunities, such as the Annual Fund, Endowment, or Honor/Memorial and Planned Giving, please contact the Development Department at 202-783-7989 or donate online.
Q. I’d prefer to only receive a renewal reminder the month my membership expires. Is this possible?
A. Renewal notices are sent to members four months before their membership is due to expire. This system allows our members plenty of time to renew their membership and ensure that it does not lapse. Unfortunately, this system does not allow us to send a single notice, but if you would prefer to not receive any renewal notices, please contact Member Services.
Q. I haven’t received my Women in the Arts magazine recently–why?
A. NMWA’s award-winning Women in the Arts magazine is a tri-annual magazine. Members will receive a Summer, Fall, and combined Winter/Spring issue. If you have any other concerns please contact email@example.com.