Below are answers to some of our most common inquiries, but we welcome any additional questions, comments, or suggestions you may have. You can reach us four easy ways:
- Call toll free: 866-875-4627 9 a.m.–5 p.m. EST
- Email: firstname.lastname@example.org
- Go online: join, renew, give a gift membership, or donate
- Mail: Member Relations
National Museum of Women in the Arts
1250 New York Avenue, NW
Washington, DC 20005-3970
Q. How long after my enrollment will it take for my membership to be activated?
A. A new membership requires two to three weeks for processing from the time we receive your enrollment contribution. You will receive a welcome packet with your member card. Gifts and benefits associated with your membership may be shipped separately.
Q. What can I use my member card to do?
A. Your member card gives you access to all of the exclusive benefits of NMWA membership! Carry your card with you when you visit the museum to receive free admission as well as discounts in the Museum Shop and Mezzanine Café.
Q. I’ve lost my member card. How do I get a replacement?
A. Don’t miss out on your member benefits because of a lost card! Email email@example.com or call us toll free at 866-875-4627, and we will send you a replacement within two weeks.
Q. How do I update my name or address information?
A. Simply email firstname.lastname@example.org including both your old and new addresses or call us toll free at 866-875-4627, and we will update your information. Please note that address changes require approximately two to three weeks to take effect.
Q. How can I make sure that I am not missing member events or mailings?
A. Be the first to know about member activities and events with our email updates! These updates include member activities and events can be found in NMWA’s monthly members’ e-newsletter. If you have signed up for the newsletter on our homepage, you may not yet be registered to receive exclusive e-mails for members. To sign up, email email@example.com with your name, address, membership number, and email address. In addition, check the “Membership News” section in each issue of Women in the Arts magazine for upcoming activities and look out for mailed invitations to Member Preview Days and special events.
Q. How do I renew my membership?
A. When it is time for you to renew your membership, we will send you a renewal reminder that you can return by mail with your check or credit card information. You can also call our office or renew online.
Q. I’ve received an additional renewal reminder after mailing in my dues—why?
A. In order to keep overhead costs to a minimum and ensure that the highest possible amount of your contribution goes toward museum programming, renewal reminders are mailed third-class. Occasionally, a payment may cross in processing with a mailed reminder. If this happens, please disregard the notice and know that your renewal will be handled correctly.
Q. Can I give a membership as a gift?
A. Gift memberships are available at all levels. Gift recipients receive all the benefits of membership. To purchase a gift membership with a credit card, simply call our offices or give a membership online. If you prefer to pay by check, please mail your payment to Member Relations, National Museum of Women in the Arts, 1250 New York Avenue, NW, Washington, DC 20005-3970. Be sure to include a note listing your name, address, and phone number as well as the gift recipient’s name, address, phone number, and email. Gift memberships take one to two weeks to process. If your gift is time-sensitive, please call Member Relations toll free at 866-875-4627, so we can accommodate your request.
Q. Is any portion of my membership tax-deductible?
A. Yes. NMWA is a 501(c)(3) non-profit organization, and, depending on your membership level and whether you have chosen to receive the associated benefits, a large portion of your membership may be tax-deductible. To find out the exact tax-deductibility of your membership, please email firstname.lastname@example.org or call 866-875-4627.
Q. Does my NMWA membership give me access to any other museums?
A. Members belonging at the Friend ($150) level and higher can take advantage of the North American Reciprocal Museum Program, which includes more than 550 museums across the U.S., Canada, and Bermuda. These members receive free or reduced admission at each of the participating museums, as well as member discounts on museum shop purchases and concert and lecture tickets.
Q. I would like to move to a higher membership level, but it is not yet time for me to renew. Can I upgrade my membership?
A. Yes. To upgrade your membership and take advantage of increased member benefits, please call 866-875-4627.
Q. My employer matches gifts to charitable organizations like NMWA. How do I participate?
A. This is a wonderful way to increase the impact of your contribution at no additional cost! Simply ask for your company’s matching gift form and include it any time you send a contribution to the museum.
Q. I'd prefer that NMWA not share my name with other organizations. How do I ensure this?
A. NMWA does occasionally exchange mailing lists with other carefully selected groups. If you do not wish to be included in these exchanges, please write to us at the address listed above or email email@example.com. NMWA does not exchange phone numbers or email addresses.
Q. I am interested in giving a donation to NMWA. How do I do this?
A. To make a non-membership gift to the museum or to learn about additional giving opportunities, such as the Annual Fund, Endowment, or Honor/Memorial and Planned Giving, please contact the Development Department at 202-783-7989 or donate online.